Mercury

Management tool for communications and sending out service recall notices

SEND COMMUNICATIONS/CREATE, ORGANISE AND PLAN COMMUNICATIONS FROM THE SERVICE CENTRE TO

MERCURY CUSTOMERS, CAN ONLY BE USED WITH W.I.L. BOOKING SOFTWARE. FACILITATES INTERACTION WITH THE CUSTOMER BY MAKING USE OF LOW FINANCIAL IMPACT SERVICES; AUTOMATES THE DISPATCH OF RECALL LETTERS AND COMMUNICATIONS IN GENERAL, WITH CONSIDERABLE TIME SAVING.

FUNCTIONALITIES

  • Service date scheduling
  • Local synchronisation with servicing archive
  • Automated sending of service date notifications
  • Sending of promotional communication campaigns
  • On-line synchronisation of models and service dates
  • Management and statistical analysis of the efficacy of all communication campaigns
  • Postcard, text message and email channels

PLUS

Lowers dispatch times and costs compared to conventional mail

POSTCARD

An advanced tool developed in partnership with Poste Italiane that can be used to send out service recall notices, service state notifications and promotional campaigns directly from your PC. Reduces the times and costs involved in communicating with customers while monitoring delivery dates, times and places (longitude and latitude).

ECONOMICAL

Create, organise and plan any communication activity, saving up to 50% on dispatch without additional activation costs and maintenance fees.

CUSTOMISABLE

Choose between different postcard templates, customising the various configurable areas based on your needs.

EFFECTIVE

Monitor the effectiveness of each individual communication campaign and send any additional supporting messages based on integrated advanced statistics.

POSTCARD TEMPLATES

TORPEDO TEMPLATE
SPIDER TEMPLATE
COUPE' TEMPLATE
SALOON TEMPLATE
SPORT WAGON TEMPLATE

TO FIND OUT MORE

SEE ALSO

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WEATHERSTATION - Weather station/This product can simplify the all-round management of environmental data

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